No-shows cost beauty professionals more than just money. They cost you the slot you could have filled, the preparation you already did, and the mental energy of chasing someone who simply didn't show up. For solo pros running tight books, one no-show can be the difference between a good day and a bad one.
We've had deposit collection in Glamly since launch — and that alone stops most of it. But deposits are a blunt instrument. Sometimes you want more control. Sometimes you want to be proactive rather than reactive. That's what Smart Guard+ is for.
What's included
Deposits on first bookings from new clients
Require a deposit automatically for anyone booking with you for the first time — without affecting your returning clients' experience.
Manual approval for new clients
New client requests go to Pending first. You review and confirm before anything locks in — giving you full control over who gets on your books.
Automatically block repeat no-shows
Set a no-show limit. Once a client hits it, they're automatically blocked from booking again. You decide the threshold — one strike, two, whatever works for you.
Alerts for high-risk clients
When a client with a history of no-shows or late cancellations tries to book, you get an alert. You can still approve them — but you'll know before you do.
Require deposit or full payment per client
Flag specific clients to always require a deposit or full upfront payment, regardless of your default settings. Set it once, applied automatically every time they book.
Why these features matter together
Each tool in Smart Guard+ works on its own — but the real value is in the layers. A new client might come in under manual approval. If they no-show, that gets logged. If they hit your threshold, they get blocked before they can waste another slot. If they fall below the threshold but you still want to be cautious, you can flag them for deposits permanently.
It's not about being harsh with clients — it's about having a system that's fair, consistent, and doesn't rely on you remembering who's done what. Glamly handles the pattern. You focus on the work.
How to turn it on
Smart Guard+ controls
Go to Settings → Booking Rules to find the Smart Guard+ section. From there you can:
- Toggle deposit-on-first-booking and manual approval for new clients
- Set your no-show threshold for automatic blocking
- Configure high-risk client alert preferences
To flag an individual client for always requiring a deposit or full payment, open their profile in Clients and toggle the option from there.
Smart Guard+ is included in all Glamly plans — no upgrade required. It's live now.