Privacy Policy

1. Who We Are

Glamly is an online booking platform designed for independent, appointment-based service businesses. For the purposes of data protection law, Glamly is the data controller of your personal data when you use our website and services.

If you have any questions about this policy, you can contact us at:

• Email: hello@glamly.uk
• Website: https://glamly.uk

2. The Information We Collect

We may collect and process the following types of personal data:

Information You Provide Directly

When you create an account or use Glamly, we may collect:

• Full name and business name
• Email address and phone number
• Business address (if provided)
• Payment information (via Stripe)
• Services, pricing, and availability details
• Client booking information

Information Collected Automatically

When you visit our website, we may collect:

• IP address and device type
• Browser type and usage data
• Pages visited and time of access
• Error messages and referrers

This helps us improve performance and security.

3. How We Use Your Information

We use your personal data to:

• Provide and manage your Glamly account
• Process bookings and payments
• Send transaction and marketing communications (with consent)
• Provide customer support
• Protect the platform and prevent fraud
• Improve and develop new features
• Comply with legal obligations

4. Payments

Online payments are securely handled by Stripe. Glamly never stores full card data; Stripe acts as a separate data controller for payment information and has its own privacy policy.

5. Sharing Your Information

We do not sell your personal data. Data may be shared with trusted third parties to operate our services, including:

• Payment processors
• Email and messaging providers
• Hosting and infrastructure partners
• Analytics and marketing vendors

6. Data Retention

We retain personal data only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You may request account deletion at any time.

7. Your Rights

Under UK data protection law, you have the right to:

• Access and correct your information
• Request data deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

To exercise these rights, email hello@glamly.uk or lodge a complaint with the ICO.

8. Data Security

We use industry-standard safeguards to protect your data, but no system is completely risk-free.

9. International Transfers

Where necessary, we transfer data outside the UK with standard contractual clauses or other lawful safeguards.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date.

11. Contact Us

If you have questions about this policy, please contact:

Email: hello@glamly.uk

Website: https://glamly.uk