Grow Your Business

Your marketing.
Running while
you work.

Glamly automates the client follow-ups that are easy to forget — helping you rebook clients, recover lost bookings, fill quiet periods and keep your diary moving.

30-day free trial · No credit card required

£10/mo add-onIncludes 100 free SMS/month
The Problem

Following up manually
takes time you don't have.

You finish a 3-hour colour appointment and need to chase the client who cancelled last week, remind the lapsed client who hasn't been in since March, follow up the person who started booking and never finished, and respond to a birthday message you forgot to send.

These things matter. They keep clients coming back. They fill quiet slots. They build your reputation. But when you are the only person in the business, they get pushed to the bottom of the list — and eventually stop happening.

Glamly's 11 automations run these in the background — at exactly the right moment, to exactly the right client — without you touching a single thing.

11 Automations

Every automation.
What it does.

Grouped by goal — so you can see exactly what is working in the background at any given moment.

Recover
Recovery

Abandoned checkout

A client started booking but didn't finish. Glamly follows up automatically via WhatsApp and email. Most come back when nudged.

No-show

Cancellation & no-show recovery

When a client cancels or doesn't show, a recovery message goes out to help them rebook before they drift elsewhere.

Retain
Retention

Rebooking reminders

Glamly tracks who's overdue based on their booking frequency and sends a timely nudge — before they book with someone else.

Cycle

Service cycle nudge

Some treatments need regular upkeep. Glamly calculates when a client is due for a repeat and sends a prompt at exactly the right moment.

Loyalty

Loyalty milestone reward

When a client reaches a milestone — 5 visits, 10 visits — Glamly automatically sends a reward or recognition message.

Anniversary

Booking anniversary

Glamly marks the moment a client first booked with you and sends a message on the anniversary. Small touches build strong relationships.

Win Back
Win-back

Lapsed client recovery

Haven't seen someone in months? Glamly identifies lapsed clients and sends an automated re-engagement message at the right time.

Grow
Birthdays

Birthday messages

Every client gets a personal birthday message — with or without an exclusive offer. Automated, never forgotten.

New clients

First visit follow-up

First-timers get a warm message after their appointment — making them feel valued and encouraging a second visit.

Referral

Referral nudge

Happy clients are your best source of new clients. Glamly nudges them to refer a friend at exactly the right moment.

Fill
Gap-fill

Quiet period filler

When your diary gets quiet, Glamly identifies clients who haven't booked recently and sends a prompt to fill the gap.

Reputation
Reviews

Review requests

Happy clients are asked for a Google review automatically after their appointment. Build your reputation without lifting a finger.

Campaign Tools

Manual campaigns when
you want them.

In addition to automations, you can send targeted campaigns directly to your client list — instantly, at scale, with the targeting that makes sense for a beauty business.

Send the right message to the right clients.

Target by visit date, service history or your full list. Include an offer or a direct booking link. Track which campaigns actually result in appointments.

What you can do

Send to your full client list or a targeted segment
Target by last visit date or service type
Attach a discount code or promotional offer
Include a direct booking link
Send via WhatsApp and email
Schedule for a specific date and time
Track bookings and revenue from each campaign

Promote a Slot

Have a last-minute opening? One button sends a targeted campaign to the clients most likely to fill it — based on their history, availability pattern and service preferences. From empty slot to booked appointment in under 60 seconds.

The Client Lifecycle

Automations that work
across the whole journey.

Glamly follows your clients at every stage — from their very first appointment through to long-term loyalty. Each automation fires at the moment it is most likely to be useful.

First booking

Abandoned checkout recovery fires if they don't finish.

Within 1 hour of abandonment

Appointment completed

First visit follow-up, review request and aftercare sent.

Within 24 hours

Overdue to rebook

Rebooking reminder and service cycle nudge sent.

Based on visit pattern

Lapsed for 60+ days

Lapsed client recovery message with a direct booking link.

Configurable threshold

Special moments

Birthday and booking anniversary messages sent automatically.

On the right date

Loyal client

Loyalty milestone reward sent when they hit the milestone.

At visit 5, 10, or custom
Glamly marketing automation messages and client engagement
Important

The goal is relevance,
not volume.

Glamly does not blast your clients with messages. Every automation has built-in frequency controls that prevent a client from receiving too many messages in a short period. The timing of each automation is based on the client's actual behaviour — visit history, booking patterns, the services they have — not a fixed schedule applied to everyone the same way.

Clients can also opt out at any time. Glamly respects opt-out requests and will not send marketing messages to clients who have chosen not to receive them.

Questions

Common questions.

How many marketing automations does Glamly have?
Glamly has 11 live marketing automations, covering abandoned checkout recovery, rebooking reminders, lapsed client win-backs, cancellation recovery, loyalty milestones, booking anniversaries, referral nudges, birthday messages, first-visit follow-ups, quiet period fillers and review requests.
Do I have to set anything up for automations to work?
Most automations are active by default once you enable the marketing add-on. Glamly uses your existing booking data — client visit history, service types, visit frequency — to decide when and who to message. There are no segments to build or triggers to write manually.
Can I send marketing messages manually as well?
Yes. In addition to automations, you can send campaigns directly to your client list. Target by last visit date, service type or your full list. Include a discount, a booking link or a simple message. Send via WhatsApp or email.
Will automations spam my clients?
No. Glamly has built-in frequency controls that prevent any client receiving too many messages. Each automation has its own timing logic, and clients can opt out at any time. The goal is relevant messages at the right moment — not a constant stream of notifications.
Can I see which automations are generating bookings?
Yes. Glamly's analytics include marketing attribution, so you can see which automations and campaigns led to bookings and how much revenue was generated. This helps you understand what is working so you can do more of it.
Is marketing automation available on all plans?
Marketing automation is available as a £10/month add-on. It includes 100 free SMS messages per month and access to all 11 automations plus campaign broadcasting.

Ready to make running your beauty business easier?

Glamly brings your bookings, payments, clients and business tools together in one place — built specifically for beauty professionals.

30 days free · No credit card required